Terms and conditions

These terms govern the use and purchase of naranjatec firma, provided by NEXTGENWEBS, S.L. (Tax ID (NIF) B97380067, Pol. Ind. Fuente del Jarro, Plaza Gerardo Salvador, nº 1, oficinas 17-19, 46988 Paterna (Valencia), España). By signing up or purchasing, you accept these terms.

1. The service

naranjatec firma allows companies to design email signature templates, manage their team's data, generate each person's signature, display campaign banners and export the signatures to install them in their email clients.

The service is intended for businesses and professionals. Whoever purchases it declares that they are acting within the scope of their business or professional activity.

2. Account

• You must provide accurate information and keep your password secure. You are responsible for the activity on your account.
• The company account is managed by its owner and its administrators, who can add and remove members.
• The customer company is responsible for having a legal basis to include its employees' data in the signatures, and for the content it uploads (logos, images, texts and HTML code).

3. Free trial

When you sign up, you get a 14-day free trial, with no card required. When it ends, the account switches to read-only mode until you purchase a plan: signatures already installed keep working, but no changes can be made.

4. Plans, prices and payment

• The plans, their member limits and prices are published on the pricing page. Prices do not include VAT or other applicable taxes, which will be added to the invoice.
• Payment is made in advance, monthly or annually, by card through Stripe. The subscription renews automatically for the same period unless you cancel it before renewal.
• You can change plans or cancel at any time from the billing page. Cancellation takes effect at the end of the period already paid; partial periods are not refunded, unless required by law.
• If a payment fails, Stripe will retry it; if it is not settled, the account will switch to read-only mode.
• We may change prices by giving at least 30 days' notice; the change will apply at the next renewal and you may cancel beforehand if you do not agree.

5. Custom service

The custom service (personalised signature design and individual assistance for each person) is purchased on the basis of a quote. Its specific conditions prevail over these terms on the matters they govern.

6. Acceptable use

You may not use the service to send spam, impersonate third parties, include unlawful content or content that infringes rights, or attempt to breach the security of the service. We may suspend accounts that breach this clause.

7. Availability and support

We work to keep the service continuously available, but there may be interruptions due to maintenance or causes beyond our control. Signature images are served from our servers; if an account is permanently cancelled, they may stop being displayed.

To provide support, our team may access your account with your knowledge; each access is logged.

8. Ownership and licence

We grant you a non-exclusive, non-transferable licence to use the service for the duration of the subscription. The built-in templates may be used for your company's signatures. Your content remains yours and you grant us permission only to process it for the purpose of providing the service.

9. Liability

The service is provided with the diligence of a professional in the sector. Except in cases of wilful misconduct or gross negligence, our total liability to the customer is limited to the amount paid in the 12 months preceding the event giving rise to it, and does not include loss of profits or indirect damages.

We are not responsible for how each email client displays the signatures, or for the content uploaded by the customer.

10. Data protection

Account data is processed in accordance with the Privacy policy. The data of employees included in the signatures is processed by us as processor, in accordance with the Data processing agreement, which forms part of these terms.

11. Term and termination

The contract remains in force while the account is active. You can close your account at any time; before the data is deleted you will be able to export your team's signatures. We may terminate the contract if you breach these terms.

12. Changes

We may modify these terms. We will notify you of significant changes at least 30 days in advance; if you do not agree, you may cancel before they take effect.

13. Law and jurisdiction

These terms are governed by Spanish law. The parties submit to the courts and tribunals of Valencia, unless a mandatory rule provides for a different venue.

Last updated: October 5, 2026